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• 0:00Advisor:Thank you for calling Closing Kennesaw. This is Wyatt. How may I serve you?
• 0:04Customer:Hi. Yes, Wyatt. This is Sheila Evans. I was calling to check on my, vehicle.
• 0:09Advisor:What was the last name, ma'am? Evans.
• 0:12Advisor:Evans. Yes, ma'am. Let me put you on a brief hold and see if I can get an update for you. One moment.
• 0:17Advisor:Okay. Thanks. Yes, ma'am.
• 0:57Advisor:Looks like he started the work, but we are still waiting on the two rotors to arrive.
• 1:06Advisor:Can you hear me? I'm sorry?
• 1:08Advisor:Yes. Can you hear me? I'm sorry. Barely. You just seem like you're far away.
• 1:14Customer:Is this is this better? Yes, ma'am. Much better.
• 1:18Customer:Okay. Would will you, do you think it'll be done today or tomorrow?
• 1:23Advisor:I would I would go ahead and predict with the Land Rover. They're generally,
• 1:27Advisor:very particular,
• 1:28Advisor:and we wanna make we wanna make sure we do it right. I'm gonna try and get it done for you today. But depending on when the parts arrive and it being already 02:30 and we close at six, I don't wanna rush it. So I would plan for tomorrow.
• 1:40Customer:Okay.
• 1:43Advisor:Alright. Can you, tell me roughly what time? Like, would it be in the morning or, later in the afternoon? We'll have to keep you updated as it go as it progresses along because I don't know the I can't predict. I I don't know when they're gonna plan. What I can do is have Janae let you know when they when the parts arrive and get you an ETA an updated ETA then.
• 2:02Customer:Okay. Okay. That sounds good. Thank you. I appreciate it. And can I pay online, or do I just need to
• 2:09Advisor:I have to in person, ma'am?
• 2:12Customer:Okay. I can't my fiance can't use his credit card. He would have to come up and use it? Yes, ma'am.
• 2:19Customer:Okay. Alright. I'll let him know. So it'll probably be tomorrow anyway. Thank you. You're welcome. Thank you. Bye bye. Bye bye.
• 2:27Advisor:Let me see what these people need, and then I'll ask you.