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• 0:00Customer:Y'all welcome to the
• 0:05Advisor:Advanced Commercial.
• 0:07Customer:Britney, what's going on, girl?
• 0:10Advisor:Who is this? It's Wyatt.
• 0:12Advisor:Oh, what up, Wyatt? What's up? Okay. Who it is? I'm at the I'm at the front phone, so I can't
• 0:18Customer:Can you look up a part number for me one last time? Some more damn bulbs these guys keep giving me. Maybe it's I think it's a big pack. So maybe this part number will come up.
• 0:27Advisor:What's the number? It's TAsInTomPAsInPaulDashMAsInMary13WAsInWyatt.
• 0:40Advisor:No. That's not what that is. Give me one second.
• 0:45Customer:This is, what does this say? Combination repair unit. What the hell is this?
• 0:56Customer:I'm getting
• 0:58Customer:sunshine.
• 1:01Customer:Monoclonal.
• 1:20Customer:What can make me feel this way?
• 2:28Advisor:Why? Uh-huh.
• 2:29Advisor:That part number that you gave me is for that Total Care program
• 2:33Advisor:software.
• 2:34Customer:Oh, okay. That is weird.
• 2:38Customer:So let me tell you what it is. He handed me something that says it's a combination
• 2:44Customer:repair unit. It's
• 2:48Customer:m six times
• 2:50Customer:36 millimeter,
• 2:51Customer:m eight times 45 millimeter, m nine times 60 millimeter,
• 2:56Customer:eight piece each.
• 2:58Customer:I wonder if this part number will come up. Can you try a different part number?
• 3:04Advisor:You talking about the hex head screws?
• 3:08Customer:Do you know what this is, Tee, that he's asking for?
• 3:11Advisor:Jorneel's asking. Or is it the little plastic screws that you hold up the fender? Is it plastic? Past the tires.
• 3:20Customer:Plastic things that you pull through and snip it past the tire.
• 3:25Advisor:Oh, it's just about the little tire.
• 3:28Advisor:The, hold on. I'm gonna give you the part number. Hold on.
• 3:41Customer:Let's see. X002OTF3IZ.
• 3:52Customer:Nope.
• 3:58Advisor:So the tire repair plug part number 20252?
• 4:03Customer:Let me look that up on it. Part number of 1031DashA.
• 4:08Customer:10
• 4:09Customer:what is it? 10?
• 4:12Advisor:1031.
• 4:15Customer:Okay. Let's
• 4:20Customer:look.
• 4:24Customer:No.
• 4:25Customer:Roberto.
• 4:26Customer:Super quick.
• 4:27Customer:Hold on one second, Britney. Let's see if I can get the subject matter expert.
• 4:32Customer:Where do
• 4:36Customer:we where do we normally get this these guys? Is it from Advance or somewhere else?
• 4:43Customer:Oh, okay. I don't think it's gonna be y'all. I thought it was, but
• 4:47Customer:thank you for your help, Britney. Thank you. No problem. Alright. Bye. Alright.