Call detail

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Unassigned · outbound

Aug 9, 2026 2:22 PM EDT · 0:21 · Dallas Hiram · Ext — · Phone system · answered

+17707637179 → +17703694245

UngradedImport calls

Recording

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Transcript

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Manager follow-up

No coaching follow-up queued for this call.

Rubric score

—

Not scored · Voicemail

Classified as Voicemail (90%) — The call is an outbound test call with no clear service advisor interaction or customer inquiry.

liveoutboundsoftphoneVoicemail

Rubric breakdown

Summary & coaching

Voicemail outbound call — not scored against the sales/DVI rubric.

  • Ensure the after-hours greeting and callback promise are clear.

Call flow timeline

  1. 2:22:40

    answer

    outbound call captured (phone system)