Call detail

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Unassigned · inbound

Aug 7, 2026 2:11 PM EDT · — · Dallas Hiram · Ext — · Imported · answered

+1770555imported → +17707637179

Red · coach nowImport calls

Recording

Use the scrubber to skip — click or drag on the timeline.

Transcript

Transcript pending — recording received from phone system.

Manager follow-up

open · high priority

process_gap

Rubric score

45

Inbound Sales Inquiry

importedprocess gap

Rubric breakdown

Shop intro & welcome45/100 · 15%

Few rubric cues detected — review this section.

ASC certified guidance45/100 · 25%

Few rubric cues detected — review this section.

Issue discovery45/100 · 20%

Few rubric cues detected — review this section.

Booking the appointment45/100 · 25%

Few rubric cues detected — review this section.

Professional close45/100 · 15%

Few rubric cues detected — review this section.

Summary & coaching

Inbound inquiry scored 45/100 (red).

  • Improve “Shop intro & welcome”: Few rubric cues detected — review this section.
  • Improve “ASC certified guidance”: Few rubric cues detected — review this section.
  • Improve “Issue discovery”: Few rubric cues detected — review this section.

Call flow timeline

  1. 2:11:46

    answer

    inbound call captured (imported recording/transcript)